How do we help our customers?
Discover our approach and results in different client cases
Client Ref.: 256.788
Client and project challenges
Historical client with an excellent relationship for more than 15 years. It is dedicated to the international transport of goods by road both food products, such as refrigerated products, or textiles among others. They are also dedicated to logistics, in their cold storage warehouses in Tudela.
<!– wpml:html_fragment
–> When we met the client, our challenge was to organize their policies and optimize both coverage and economic conditions, since they had contracted multiple policies, as a group with several companies, several risk situations, and a large fleet of vehicles.
Our work and approach
When we went to the client and made a risk and insurance management, we observed that their policies were not adapted to their reality and possible risks, especially in the transportation branch; in addition, their premiums were not the most competitive.
<!– wpml:html_fragment
–> Our approach has always been to adapt to the client’s needs, changes and real problems; negotiating specific coverages and conditionalities designed especially for them, both in the traditional market and in underwriting agencies, always looking for the most competitive premiums.
<!– wpml:html_fragment
–> Every year we would meet with the property and management to review the approach to renewals and the different improvements to their insurance program.
<!– wpml:hpml:html_fragment
–> Despite the tightening of conditions that companies in the transport and food sector are suffering, we have managed to maintain some of their policies without substantial premium increases; we have also introduced year after year, specific guarantees for their sector of activity and casuistry.
<!– wpml:html_fragment
–> It also has subsidiaries abroad, at which time we have demonstrated our ability to provide advice on the requirements and insurance to be contracted, specific to local markets, through the UNIBA network.
Results
We managed to substantially improve the premiums and reduced the number of policies, concentrating the coverage of several companies of the group in fewer policies, and avoiding the duplicity of coverage of some risks, both in Damages and Civil Liability; and we provided the client with administrative and cost efficiency.
<!– wpml:html_fragment
–> We also introduced new coverages in the transport policy such as the loss due to workers’ liability or the coverage to all the subcontractors that had been working for them; we improved the cold damage clauses and also the theft clause.
<!– wpml:html_fragment
–> Despite the long relationship, we do not relax, we periodically visit the client to review their risks, we go out to the market; actions that the client values very positively. We also provide the company with an insurance policy with very good economic conditions and guarantees for their cold storage warehouses, where they have the logistic activity.
<!– wpml:html_fragment
–> Our client also trusts his commercial credit policy with us since 15 years ago, having unbeatable conditions, and valuing our service of revision of risk classifications as excellent. As a result of the satisfaction of the service we provide, some of the company’s executives and personnel trust us for their personal insurance.
<!– wpml:html_fragment
–> We can say that the best result is the loyalty and trust they have placed in the Group

How can we help you?

Contact us or find an office near you.